New complaint
New selfie request after the first verification was accepted
I received an acceptance message after submitting the requested identity evidence. A new selfie request then appeared when I tried to withdraw. I need to know what was missing from the accepted check and which secure process I should now follow.
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The conversation
1 reply · Oldest firstIn this caseLuca_Grid · PlayerLiam Taylor · Case manager
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Follow the case, without joining the dispute
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Please record the acceptance date and the wording of the new request. Keep all identity images outside the public thread.