The People Behind Your Protection
We are not a soulless algorithm or a corporation. We are a team of enthusiasts, players, and experts united by one common goal: to make the world of online gambling fairer and safer for everyone. Each of us has faced injustice from casinos at one time and knows what it is like to feel cheated and powerless.
That's why we created Complaints.Casino. We truly believe that every player should have a powerful tool to protect their rights. We don't like unfair casinos, and we use all our experience, knowledge, and perseverance to make them play by the rules.
Tom
Founder & Editor-in-Chief
Tom is the ideological inspirer of the project. His personal negative experience with non-payment of winnings was the impetus for the creation of this platform. With 15 years of experience in the industry, he personally controls the most difficult cases and determines the development strategy of Complaints Casino.
Olivia Chen
Lead Complaints Manager
Olivia is our chief dispute resolution specialist. Her analytical mind and thorough knowledge of casino rules allow her to find weaknesses in the operators' arguments.
Liam Taylor
Complaints Manager
Liam specializes in problems with delays in payments and account blocks. He is a master of dialogue and has a great understanding of the internal processes of the casino, which allows him to quickly identify unreasonable excuses and seek a solution.
Chloe Garcia
Content Writer & Journalist
Chloe is our voice of truth. She writes in-depth casino reviews and exposes fraudulent schemes.
Ben Carter
Content Manager & Gaming Expert
Ben is a true polymath in the world of online slots and bonuses. He turns complex wagering and RTP information into clear and practical advice. Ben is convinced that an informed player is a protected player.
David Miller
Lead Developer
David is a tech genius who makes our site fast, stable, and secure. He is responsible for developing the entire platform, from the complaint form to the rating system, ensuring the reliability of our service.
Sophia Rossi
UX/UI Designer
Sophia makes sure that your experience is simple and intuitive. She designs each page so that you can easily find the information you need and focus on solving your problem.