Complaint in review
Cashier says sent, but I cannot locate the Litecoin transaction
The withdrawal entry changed to sent, but my wallet shows no incoming LTC. The reference in the cashier does not open as a transaction hash. I asked support whether it was an internal request number and requested the actual network reference.
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3 replies · Oldest firstIn this caseMilo_Node · PlayerLiam Taylor · Case manager
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Please distinguish the internal request ID from the blockchain transaction hash and confirm the network used.
The payments team is checking the outgoing transaction reference.
I checked the destination address again. I still need the hash to trace the transfer.