A completed card deposit has not reached my casino balance

Player

GBP

120

7 days ago

My bank shows a £120 card payment as completed, but the casino balance did not change. The cashier history has no deposit entry. Support asked me to wait and the balance is still unchanged. I have saved the transaction date and a redacted payment reference. I am asking for the deposit to be located or returned if it cannot be credited.

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In this caseMiles_R · Player

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